AI empathy: the future of human connection

0:00favorite part of it, it was was the empathy. >> Yeah. >> Because, you know, I've I've sat on the phone with an ayo, and I mean I and I want to cuss it out. >> [laughter] >> As not bless your heart, you know, in the southern way. But, at the same time you're just like, goodness, this is so frustrating. But, it didn't you know, when he said something I I'm you know, I'm so mad at this. I'm so sorry you're going through that. It just felt so human that it made me not as like again, where you're thinking, oh, it's some robot. It it felt like somebody actually cared. Um and so, that's the tone that we want to have. You know, that's the when And And the best part, I

0:41think, about this is is 24-hour access to to these things. For this time, I'm not necessarily going to be fixing anything, but just the fact that you can talk to somebody. You know, have a conversation and just get vent. Hey, I'm going through this and I can't, you know, whatever. And you get that they get the opportunity to just get it off their chest. Sometimes that's all they need. You know, that's all those individuals need. I've often times had calls where they get through to me and you know, again, all they wanted was somebody to hear them. And so, that access, be it on Monday at 9:00 or Saturday night at midnight. You know,

1:21we want them to have that access and be able to get that call in and feel like they got what they needed to get out and actually get real solutions.