Case Studies
How community organisations are using Fortell
Real teams, real results — see how frontline staff are reclaiming time, expanding access, and serving more citizens.
OlyCAP · Washington State
Freeing frontline staff from repetitive intake calls
“Our team was spending their precious human hours doing things that were redundant… things that weren't necessarily requiring a human touch.”
Holly Morgan, OlyCAP
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Associated Ministries · Pierce County, WA
Creating 24/7 access for people who can't call 9 to 5
“People just aren't available 9 to 5… this creates access.”
Valorie Crout, Associated Ministries
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Byrd Barr Place · Seattle, WA
Scaling human support in one of Seattle's busiest community organisations
“It's giving our team back time so we can focus more on clients and our mission.”
Lisa Parker, Byrd Barr Place
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