Technology & Security

Secure, controlled, government-ready AI

Purpose-Built Model

Not just any AI—a controlled, trustworthy system

Fortell uses a small, domain-specific language model designed specifically for public-sector workflows. Every answer is based on approved content.

  • Does not improvise responses
  • Does not learn from resident data
  • Does not hallucinate information
  • Consistent answers every time
  • Agency-approved content only

Controlled AI

Unlike public generative AI, Fortell provides consistent, verifiable responses based solely on your agency's approved rules and content.

Security Practices

Enterprise-grade security

Data is never sold and never shared outside authorized pathways.

Encryption

Data encrypted at rest and in transit using industry-standard protocols.

Role-based Access

Granular permissions ensure staff only see what they need.

Audit Logging

Complete audit trails for compliance and accountability.

Secure Upload

Protected document submission with automatic virus scanning.

Privacy Compliance

HIPAA-aligned processes when applicable. No data sharing.

Secure Infrastructure

Enterprise-grade servers with redundancy and monitoring.

Accessibility

Designed for everyone

Fortell supports residents with limited digital access through multiple channels.

100+ Languages

Voice and text support in over 100 languages, with natural conversation.

No Apps Required

Works on any phone—no downloads, no accounts, no technical barriers.

Low-Tech Friendly

Voice-based intake for residents with limited digital literacy.

Want to learn more about our security?

Request a detailed security overview for your organization.

Request Security Overview