We Create Time
Fortell helps government agencies and nonprofits automate eligibility screening, intake, document collection, and client follow-up. Our AI allows teams to focus on people not paperwork.
AI for Community Programs
Voice, SMS, and web-based AI that helps teams serve more citizens with fewer barriers.
Consistent Eligibility Screening
Screen for eligibility accurately every time with agency-approved logic.
Reduced Call Volume
Decrease wait times and handle more inquiries without adding staff.
Document Collection
Collect documents with fewer errors through guided upload workflows.
Automated Reminders
Keep clients engaged with timely reminders and follow-up messages.
Improved Data Quality
Capture structured, consistent data ready for reporting and analysis.
Smart Routing
Route citizens to the correct agency automatically.
Staff Support
Keep staff in the loop with structured packets and clear handoffs.
Multilingual Access
Support equitable access through 100+ language options.
Built for public service
Designed for complex rules, high demand, and equitable access.
Complex Program Support
Handles multi-step eligibility, seasonal rules, and conditional logic.
Low-Tech Friendly
Works for clients with limited internet or low digital literacy.
Secure & Controlled
Uses a controlled model instead of public generative AI.
Staff in the Loop
Keeps human oversight central to all decision-making.
Measurable Time Savings
Delivers real productivity gains for overburdened teams.
Higher Completion Rates
Reduces drop-off and improves application success.
Proven Impact
Measurable improvements across rural and urban communities.
Programs Supported
Currently serving agencies with these program types
One conversation, multiple programs
Screen for multiple services at once—citizens never repeat themselves.
- Screen for multiple services in one conversation
- Reuse information across programs
- Identify eligibility automatically
- Guide citizens through next steps
Government-grade security
Secure, encrypted, and controlled—answers based on agency-approved rules only.
Secure Servers
Enterprise-grade infrastructure with encryption at rest and in transit.
Encrypted Communication
All data transfers protected with industry-standard encryption.
Controlled Model
Consistent answers based on agency-approved rules, never generative.
No Training on Data
Resident data is never used for model training or shared externally.